🚚 Packing & Delivery
Ready stock items are typically shipped within 3 business days. For customized pens and books, the delivery timeline is determined based on the provided data files. Our standard professional packaging is designed to resemble a book, with both the pen and book securely integrated inside for optimal protection and presentation.
🏭 Professional Services
Our facility integrates comprehensive operations including sales, development, printing, and assembly. With over 10 years of specialized OID (Optical Identification) experience, we provide professional solutions for all international customers.
❓ FAQ
Q1: What is the typical lead time for ready stock?
For ready stock items, we normally process and ship within 3 working days.
Q2: Can the talking pen be customized for our own books?
Yes, we support customization for both pens and books. The timeline and process depend on the data files and specifications provided.
Q3: What type of memory is used in the product?
We use high-quality original 16GB memory to ensure stable performance and sufficient storage for audio files.
Q4: What technical experience does the production team have?
Our team has over 10 years of OID development and manufacturing experience, covering everything from IC programming to final assembly.
Q5: What is included in the standard packaging?
The standard packaging is a book-style design that holds the talking pen and the corresponding book securely.
Q6: Are the pens compatible with all available books?
Our reading pens are designed to be compatible with our series of books and can be programmed for custom customer content.
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