Q1: How long does the shipping from the warehouse take?
A: Orders are generally processed and shipped within 24 to 72 hours, as our products are fully in stock.
Q2: What are your terms of delivery?
A: We accept EXW, FOB, CFR, CIF, and DDU delivery terms.
Q3: Do you test all your goods before delivery?
A: Yes, we implement a strict quality control process and carry out 100% testing on all goods prior to delivery.
Q4: Are samples available before placing an order?
A: Yes, samples are available. Please contact us at any time, and we will be pleased to offer and prepare samples for you.
Q5: Can you provide drop-shipping services?
A: Absolutely. Our warehouse is spacious and maintains complete stock, allowing us to pack and ship orders individually.
Q6: What material are the sensory mats made of?
A: Our sensory mats are made of high-quality, friendly felt fabric, ensuring a soft, safe, and tactile experience for children.