Frequently Asked Questions
Q1 How to order?
Send us your design - Quotation - Arrange payment upon PI - Create production artwork - Customers approve production artwork - Production - Shipping
Q2 Do you do custom design?
Yes, we provide custom service, customers only need to provide high resolution logo/design/pics.
Q3 Can I get a sample first?
Yes, of course. We charge you mold fee for making mold and producing samples. After your approval of samples, we shall start mass production.
Q4 How can I get a tracking number of my order that has been shipped?
We will email you about the tracking number directly once the goods are shipped.
Q5 Should I need to pay mold cost next time we reorder?
No, we will keep the molds for at least 2 years, during the time you can reorder without any mold fee unless the mold is damaged.
Q6 Attachments
Can be with any attachments per customer requests.